Simply pull your cowzi out of its bag, inflate the two parts and lay your cowzi on the front tablet and against the front seat. If you need to adjust the height, detach the torso pillow, and simply place it at the correct height.  You can also make yourself more comfortable by inflating more or less the two inflatable parts. Once you’ve enjoyed your rest, just open both valves, fold the cowzi and insert it in its bag. Your adjustment of the height will remain valid for the next use. The comfortable cotton collar can be easily removed to be washed. For more detail simply scan the qr code for the demonstration video, first use and assembly and how to reuse and store the cowzi.

You can detach the torso pillow of your cowzi and use it as a support for your head
against the plane wall. This will reduce the vibration and noise.

Having a front seat is important to support your cowzi. A tablet will increase your comfort
and stability. The absence of tablet will not restraint you to use your cowzi, simply lay your cowzi on your
knees, adjust the torso pillow at the correct height and relax!

Yes, your cowzi doesn’t contain any metal or sharp parts and won’t alert the security check.

Our cowzi is designed to be inflated, deflated and stored in seconds to ease it’s use. In our opinion, cowzi will increase the number of satisfied and relaxed passengers which is one of the flight attendants’ first focus.

Yes, the cowzi is designed to be used comfortably with the front seat is in any position.

Your cowzi will automatically adapt its angle to follow the front seat’s angle.

You may wake up, or not, as the angle of your cowzi will slightly change. For having taken the plane in economy coach hundred of times, we have observed that once a passenger has adopted a seat incline, it is rare that he makes a change, except if requested by Flight attendant for safety reason or to enjoy a meal, which you probably don’t want to miss too.

You should try to adjust the height of your cowzi in order to balance the pressure on your front and your chin equitably. Try to add or reduce the pressure of both pillows. By inflating the arm pillow only at 3/4 of the volume for example, you can reduce the height of your arm position and increase the incline position of your upper body slightly towards the front seat.

Comfort is appreciated differently by everyone. We noticed that inserting the courtesy pillow under your thighs or between the seat and the lower part of your back will help you to find a good relaxing position on the cowzi. The temperature is sometime cool overnight, so be sure not to wake up because you are feeling cold. Eye masks or ear pads may also be used.

Normally yes, unless directed otherwise by the flight attendant for safety reasons.

Yes, you can use headphones while enjoying your cowzi. You can also wear a sleeping mask. Furthermore, the torso pillow face cocoon is designed to darken your rest zone and give you privacy and by laying your smartphone or you tablet on the arms pillow, you can watch videos or play games while resting!

Yes, the detachable face cover can be put in the wash machine at low temperature using a gentle program. The two pillows, the plate and the bag can be washed with warm water using a soft rag.

Due to the flocking surface, a special process must be applied to repair a leak. Multiple tutorials are available on youtube showing in details how to proceed.

As an example : https://www.youtube.com/watch?v=q1f8uYNWfiw

You are also welcome to contact us if you need directives : contact@cowzi.com

Cowzi is made out of PVC, an extremely strong polymer thermoplastic and proven material that is best suited for the purpose of the product. The manufacturing process used in the production of the cowzi allows optimal quality in order to obtain a product with a maximized lifespan.

PVC is recyclable using special process. We encourage you to bring your cowzi if not used anymore to an appropriate recycling point.

As a thermoplastic, PVC has long molecules with “side chains” that are difficult to break down. The durable, flexible nature of PVC plastic makes it a great option for inflatable product.

cowzi is made up of multiple parts. The manufacturing process involves the cooperation of several suppliers. Delays can’t be completely ruled out. We take all possible measures to minimize this risk. Shipping: Delivery time will vary depending on the region and location we’re shipping to. While we make every effort to ensure prompt delivery, some delays might be beyond our control during the shipping process. Defective products: while we take every measure to ensure a perfect product, no production process is 100% perfect. Should you receive a defective product, please contact us at once and we’ll send you a replacement.